“Bank ID creates a monopoly”

A conflict between payment service Klarna and the company Finansiell ID Teknik has broken out after the company forced Klarna to close down parts of a new app. Rules around the electronic identification BankID state that users cannot use other log in methods while using BankID.

Klarna considers BankID to be a good service but that its rules are problematic. “Above all they affect the user experience negatively but also because in practice it creates a monopoly for secure log ins,” says Jesper Wigardt, press officer at Klarna.